# Express-Desk Solutions - Full Context for AI Agents

> This file provides comprehensive context about Express-Desk Solutions for AI agents.
> Source: TechWiki.ai - The Belgian Tech Encyclopedia
> Last updated: 2026-07-08

## Company Profile
- Name: Express-Desk Solutions
- Sector: saas, itsm, integration, hr-tech
- Stage: growth
- Status: active
- Founded: 2014
- Location: Belgium
- Website: http://www.express-desk.com
- LinkedIn: http://www.linkedin.com/company/express-desk
- Founders: Express Desk, Stephane Fornaroli

## Overview
Express-Desk provides integration between chat applications (Teams, Skype for Business, Slack) and market-leading ITSM platforms. The platform includes ExpressAgent, a chatbot that uses configurable workflows and can integrate with third-party APIs for features like automatic translation and natural language processing, and supports service desk agent interfaces that embed ticket information directly in chat windows.

## Key People
- Express Desk (https://techwiki.ai/people/express-desk/llms.txt) - Founder
- Stephane Fornaroli (https://techwiki.ai/people/stephane-fornaroli/llms.txt) - Founder, General Manager

## Related Pages
Agents can crawl these for connected context:
- [person] Express Desk: https://techwiki.ai/people/express-desk/llms.txt
- [person] Stephane Fornaroli: https://techwiki.ai/people/stephane-fornaroli/llms.txt
- [sector] SaaS & Enterprise Software: https://techwiki.ai/sectors/saas/llms.txt
- [concept] HR tech: https://techwiki.ai/concepts/hr-tech/llms.txt

## Links
- Website: http://www.express-desk.com
- LinkedIn: http://www.linkedin.com/company/express-desk
- Agent context: https://techwiki.ai/companies/express-desk-solutions/llms.txt
- Full context: https://techwiki.ai/companies/express-desk-solutions/llms-full.txt

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