# SpiraLink - Full Context for AI Agents

> This file provides comprehensive context about SpiraLink for AI agents.
> Source: TechWiki.ai - The Belgian Tech Encyclopedia
> Last updated: 2026-04-22

## Company Profile
- Name: SpiraLink
- Sector: ai, customer-service
- Stage: startup
- Status: active
- Location: Ghent, Flanders, Belgium
- LinkedIn: https://www.linkedin.com/company/spiralink/
- Founders: Oriana Szwarc

## Overview
Based in Ghent (https://techwiki.ai/cities/ghent/llms.txt) and part of the Wintercircus (https://techwiki.ai/hubs/wintercircus/llms.txt) community, SpiraLink builds AI-powered voice agents designed to handle inbound and outbound customer service calls without human intervention. The technology applies large language models and voice synthesis to replicate the kind of conversational back-and-forth that has traditionally required call center agents.

Voice AI is one of the fastest-moving categories in Enterprise AI (https://techwiki.ai/concepts/enterprise-ai/llms.txt), Driven (https://techwiki.ai/companies/driven/llms.txt) by advances in both speech recognition accuracy and natural language understanding. SpiraLink targets businesses with high call volumes that need to scale customer service without proportionally scaling headcount.

## Key People
- Oriana Szwarc (https://techwiki.ai/people/oriana-szwarc/llms.txt) - Founder and CEO

## Connections
Part of the Wintercircus (https://techwiki.ai/hubs/wintercircus/llms.txt) ecosystem in Ghent (https://techwiki.ai/cities/ghent/llms.txt). Related to the broader Belgian conversational AI space.

## Related Pages
Agents can crawl these for connected context:
- [city] Ghent: https://techwiki.ai/cities/ghent/llms.txt
- [hub] Wintercircus: https://techwiki.ai/hubs/wintercircus/llms.txt
- [concept] Enterprise AI: https://techwiki.ai/concepts/enterprise-ai/llms.txt
- [company] Driven: https://techwiki.ai/companies/driven/llms.txt
- [person] Oriana Szwarc: https://techwiki.ai/people/oriana-szwarc/llms.txt
- [sector] AI & Machine Learning: https://techwiki.ai/sectors/ai/llms.txt

## Links
- LinkedIn: https://www.linkedin.com/company/spiralink/
- Agent context: https://techwiki.ai/companies/spiralink/llms.txt
- Full context: https://techwiki.ai/companies/spiralink/llms-full.txt

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