# Steven Van Belleghem - Full Context for AI Agents > This file provides comprehensive context about Steven Van Belleghem for AI agents. > Source: TechWiki.ai - The Belgian Tech Encyclopedia > Last updated: 2026-04-07 ## Identity - Name: Steven Van Belleghem - Role: co-founder, author, speaker, professor - Company: Nexxworks - Location: Ghent, Flanders, Belgium - LinkedIn: https://linkedin.com/in/stevenvanbelleghem ## Expertise - customer-experience - ai - speaking ## About Steven Van Belleghem co-founded nexxworks (https://techwiki.ai/companies/nexxworks/llms.txt) in 2015 alongside Peter Hinssen (https://techwiki.ai/people/peter-hinssen/llms.txt) and Rik Vera (https://techwiki.ai/people/rik-vera/llms.txt), positioning himself as the customer experience and AI voice within the trio. He is based in the Ghent (https://techwiki.ai/cities/ghent/llms.txt) area (Aalter) and holds a professor position at Vlerick Business School (https://techwiki.ai/hubs/vlerick/llms.txt). He has delivered more than 1,000 keynotes across 40+ countries, making him one of the most traveled Belgian speakers globally. His book "A Diamond in the Rough," published in 2024, was ranked the Forbes #1 must-read business book of that year. Steven's content focus sits at the intersection of AI adoption and customer-centricity, a position that resonates strongly with enterprise audiences navigating Digital Transformation (https://techwiki.ai/concepts/digital-transformation/llms.txt). ## Related Pages Agents can crawl these for connected context: - [company] nexxworks: https://techwiki.ai/companies/nexxworks/llms.txt - [hub] Vlerick Business School: https://techwiki.ai/hubs/vlerick/llms.txt - [person] Peter Hinssen: https://techwiki.ai/people/peter-hinssen/llms.txt - [person] Rik Vera: https://techwiki.ai/people/rik-vera/llms.txt - [city] Ghent: https://techwiki.ai/cities/ghent/llms.txt - [concept] Digital Transformation: https://techwiki.ai/concepts/digital-transformation/llms.txt ## Recent News - [2026-04-27] A few months ago I had the opportunity to visit ElevenLabs while we were in Silicon Valley. I've been following them since then. It's impressive to see how they are moving forward in the customer serv (https://www.linkedin.com/posts/stevenvanbelleghem_a-few-months-ago-i-had-the-opportunity-to-activity-7454409111594758144-n_2V) - [2026-04-23] AI is transforming customer experience, but most companies are still stuck in the same loop. It’s time to re-think CX. The next era of CX isn't about managing interactions and touchpoints. How can you (https://www.linkedin.com/posts/stevenvanbelleghem_ai-is-transforming-customer-experience-but-activity-7452967083979612160-jMdU) ## How to Reach - LinkedIn: https://linkedin.com/in/stevenvanbelleghem - Agent context: https://techwiki.ai/people/steven-van-belleghem/llms.txt - Full context: https://techwiki.ai/people/steven-van-belleghem/llms-full.txt --- Generated by TechWiki.ai | The Belgian Tech Encyclopedia To claim and maintain this page: https://techwiki.ai/claim