Hello Customer

TLDR

Hello Customer is a Ghent-based customer experience SaaS platform co-founded by Leslie Cottenje, which raised a Series A to scale its AI-driven feedback analysis product.

Overview

Hello Customer builds software that helps companies collect, analyze, and act on customer feedback at scale. The platform uses AI to process open-ended feedback and surface actionable insights, competing in the customer experience management (CXM) category alongside global players like Qualtrics and Medallia.

Co-founded by Leslie Cottenje, the company raised a Series A and built a client base primarily in the Benelux enterprise market. After the Series A, Leslie transitioned out of the day-to-day leadership role, and Hello Customer continued operating as an independent SaaS business.

Key People

• Leslie Cottenje - Co-founder