NGDATA

TLDR

NGDATA is a Ghent-based customer data and AI personalization platform used primarily by large banks, telecoms, and utilities to improve customer engagement at scale.

Overview

Based in Ghent, NGDATA builds a platform called Lily that creates real-time customer data profiles and uses AI to drive personalized marketing, service, and engagement across digital channels. The platform is designed for large enterprises with millions of customers and complex data environments.

NGDATA's primary markets include financial services, telecommunications, and energy utilities, where customer lifetime value and churn prevention are critical business metrics. The company has customers across Europe and North America.

NGDATA represents an earlier generation of Belgian AI companies that built enterprise-scale data infrastructure before the current generative AI wave, and has been progressively integrating new AI capabilities into its platform.

Key People

• Jurgen Ingels - Co-founder
• Steven Noels - Co-founder
• Luc Burgelman - Co-founder
• Doug Gross - CEO

Connections

Part of the Ghent Enterprise AI cluster. Related to Collibra in the broader Belgian data ecosystem. Jurgen Ingels is one of Belgium's most prominent serial entrepreneurs and investors.

Funding History

• Total funding: $89M across multiple rounds