LinkedInยทTuesday, 4 August 2026ยท22d ago
๐ ๐ฏ๐ฌ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ง๐ฒ๐น๐ฒ๐ป๐ฒ๐ ๐ด๐ฟ๐ผ๐๐ฝ ๐บ๐ฒ๐ฎ๐ป๐ ๐ฏ๐ฌ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒโ๐ ๐๐๐ผ๐ฟ๐ถ๐ฒ๐. When Marleen Verschorenโฆ
Telenet group
60,860 followers
๐ ๐ฏ๐ฌ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ง๐ฒ๐น๐ฒ๐ป๐ฒ๐ ๐ด๐ฟ๐ผ๐๐ฝ ๐บ๐ฒ๐ฎ๐ป๐ ๐ฏ๐ฌ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒโ๐ ๐๐๐ผ๐ฟ๐ถ๐ฒ๐.
When Marleen Verschoren joined Telenet as a sales advisor in 1998, she worked with paper lists and highlighters. Smartphones did not exist yet, customers were unfamiliar with Telenet, and the arrival of the internet was anything but self-evident.
Today, almost three decades later, she looks back on her 28 years in the sales team.
Her most important lesson? ๐ฌ โ๐ ๐ฐ๐ถ ๐ด๐ฉ๐ฐ๐ถ๐ญ๐ฅ ๐ฏ๐ฆ๐ท๐ฆ๐ณ ๐ข๐ด๐ด๐ถ๐ฎ๐ฆ ๐บ๐ฐ๐ถ ๐ฌ๐ฏ๐ฐ๐ธ ๐ธ๐ฉ๐ข๐ต ๐ข ๐ค๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ ๐ฏ๐ฆ๐ฆ๐ฅ๐ด. ๐ ๐ฐ๐ถ ๐ฉ๐ข๐ท๐ฆ ๐ต๐ฐ ๐ญ๐ช๐ด๐ต๐ฆ๐ฏ.โ
That may well be the common thread running through 30 years of Telenet group. Technology evolves. Products change. Customer needs change. But today and in the future, the best customer experience still starts with people who truly listen.
Swipe through the carousel and discover Marleenโs story. ๐
๐ฌ 1
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