Efficy CRM

TLDR

Efficy is a Brussels-based CRM platform focused on mid-market companies in Europe, backed by Fortino Capital and Altamir with 13,500 customers across multiple markets.

Overview

Founded in 2005 in Brussels, Efficy builds CRM software for mid-market businesses across Europe. Unlike enterprise-focused CRMs such as Salesforce or mid-range tools built primarily for SMEs, Efficy targets the underserved middle segment with a highly configurable platform supporting sales, marketing, and customer service workflows.

With 450 employees and 13,500 customers, the company has grown into one of Europe's larger independent CRM vendors. Investors Fortino Capital and Altamir have provided $73.6M in total funding to support product development and geographic expansion.

The company operates across Belgium, France, the Netherlands, and several other European markets, positioning itself as a European alternative to American CRM incumbents.

Funding History

• Growth rounds totaling $73.6M, investors: Fortino Capital, Altamir

Key People

• Cedric Pierrard - Founder and CEO