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Bart Buyse

Bart Buyse recounts his transition from a 20-year corporate career at Lufthansa (working in Brussels, London, Russia, Poland and Frankfurt HQ) to founding IzyCoffee after a two-year sabbatical world trip. Inspired by Starbucks in London and the Polish chain Coffee Heaven (sold to Costa Coffee for £35M), he spotted a gap in Belgium: no national coffee bar chain despite Belgians being heavy coffee drinkers. Starting with €50,000 and a vintage coffee truck in Izegem, he was rejected by nine banks before KBC financed him, then stacked PMV startloans, two Winwinner win-win loan campaigns (€150K and €350K), a €600K COVID-era capital round via The Harbour, and a recent Crowdcube equity campaign at a €17.5M valuation—about €3.5M raised in total. He explains his 'Bounce Back Ability' philosophy, using financing rounds and prime retail locations as marketing (zero ad spend), radical transparency by publishing annual figures on LinkedIn, and his ambition to make IzyCoffee a coffee powerhouse in continental Western Europe, including Germany within three years.

Insights & takeaways

Bart Buyse's public voice is built around one central metaphor: entrepreneurship as a fight you keep getting up from. Across every appearance he returns to boxing and boxing-adjacent imagery, "Als echte boksers liggen we tamelijk veel op het canvas, maar het mooie eraan is: we kunnen altijd weer opstaan met een big smile" 4, and he goes further, claiming to actively enjoy the losses: "I love failure. Alles wat dat ik verkeerd doe, ik probeer er zelf van te genieten, want daar leer ik zoveel uit" 3. This is not a throwaway line but a repeated, almost doctrinal position. He names the trait "bounce back ability" and calls it the single decisive character trait of a successful founder, describing entrepreneurship itself as "de beste rollercoaster die je kan meemaken, en je hebt mega goede bounce back ability nodig om te kunnen ondernemen" 2. He extends this into an explicit internal failure culture at IzyCoffee, where young managers are allowed to make as many mistakes as they want provided they visibly learn from them 2, on the logic that "degene die het meest doet zal waarschijnlijk ook degene zijn die het meeste fouten maakt en dat is machtig" 2.

A second recurring theme is Belgian self-underestimation versus his own outsized ambition. Having spent years abroad, he diagnoses a national modesty problem: "Ik denk dat we in België vooral onderschatten wat dat we kunnen doen allemaal" 2. Against that backdrop he deliberately sets absurd targets, "Ik leg de lat mega hoog en ik zal de bal zo ver werpen dat ik niet weet hoe ik er naartoe kom, maar ik zal mijn weg zoeken en ik zal die weg altijd vinden. Altijd" 2, and treats being called crazy as validation rather than warning: "Iedereen verklaarde mij en ons zot, maar oké, dan weet ik dat ik goed zit. Als mensen mij zo verklaren, dan weet ik dat ik met iets goed bezig ben" 3. This shows up in concrete, stated expansion goals rather than vague bravado: growing IzyCoffee into a German national chain within three years 3, and eventually into "een Coffee powerhouse in Europa" 3. Notably his self-assessed calibration of ambition versus corporate performance is explicit: he compares missing a self-set target of 100 and landing at 5 favorably against a corporate world where he says he'd have been fired for 5% budget fulfillment 2 — for him, wildly ambitious failure still beats modest corporate success.

On strategy, Buyse is consistent and specific about market logic rather than generic hustle talk. He repeatedly cites the same data point across interviews, that Belgians are the world's 8th largest coffee drinkers yet the country had no national coffee bar chain and Starbucks operated only around 20 of its 30,000 global locations there 234, treating this gap as the founding rationale for IzyCoffee. He frames the company's growth ambition using an outside comparison, "Ik zie eigenlijk Easy koffie als de Five Guys in de Europese koffiewereld" 4, signaling a focused, scalable, non-fussy category leader rather than an artisanal player. This connects to his operating philosophy of deliberate simplicity: no kitchens, a KISS principle, and workflows engineered so one barista can serve extreme volumes, "in onze flagship stores in de grote steden gaan wij op topdagen met één barista 500 koffies per dag verkopen, en dat is benchmark in de Belgische food service" 4. He also explicitly rejects perfectionism as a scaling strategy, deliberately targeting 80-90% solutions rather than chasing the last 10%, because that disproportionate effort is incompatible with fast multi-shop expansion 2.

His financing philosophy is one of the most concretely articulated parts of his thinking, framed as "stacked financing" where each source builds credibility for the next: a crowd raise proves market belief to a bank, which unlocks bank debt, which in turn supports a subordinated PMV loan 23. He treats bank buy-in as a domino that unlocks everything else, recalling that nine banks rejected his plan before one believed in it 34, and generalizes this into a broader belief that funding rounds are marketing, not just capital: "wij hebben €0 uitgegeven aan marketing" while campaigns generated national press and turned small lenders into brand ambassadors 32. He also treats capital-raising as a power game, admitting he deletes unsolicited VC emails to preserve negotiating leverage: "Als venture capitalists mij contacteren, arrogant lijk dat ik maar kan zijn, ik delete die mail" 3.

Buyse frames crises and setbacks not as risks to be minimized but as structural opportunities. He states flatly that "Nooit is het grootste risico in ondernemerschap" 4 and that "Every crisis offers massive opportunity" 4, pointing to COVID as having compressed years of learning into a shorter period 4. This attitude carries into supply chain and pricing decisions too: he frames a long, fairly-paid supply chain as sustainable precisely because it lets the business absorb shocks internally, evidenced by holding the cappuccino price at €4 despite years of cost pressure, "Onze cappuccino kost nog altijd €4, 5 jaar geleden kost hij ook €4" 2. Across sources, the throughline is consistent: outsized, stated ambition, a doctrine of embraced failure, and a highly explicit, almost mechanical view of financing and operations as levers to be sequenced and simplified rather than left to chance.

  • Belgium had no national coffee bar chain despite Belgians being the 8th largest coffee drinkers in the world, while Starbucks had only 20 of its 30,000 locations there and Costa and other global players were absent — a clear market gap.
  • Coffee bars can replace meeting rooms: at Lufthansa HQ, small meeting rooms stayed empty once ground-floor coffee bars opened, because employees used them as workspaces — a core idea behind IzyCoffee's concept.
  • Local bank branch buy-in is decisive: nine banks rejected the plan, but a local KBC banker in Izegem who personally believed in the story got a €50K horeca credit approved despite the sector being 'completely red-flagged'.
  • Bank backing acts as a credibility domino: without the financial institution's support, PMV would not have granted the startloan — a validated bank stamp unlocks further financing layers.
  • Financing rounds themselves are marketing: IzyCoffee spent €0 on marketing; each funding campaign generated massive PR (VTM prime-time news, Trends), and expensive prime high-street locations with branded windows function as billboards costing less than actual billboards.
  • Turning small lenders into ambassadors: 20 initial win-win lenders (min €500, 8 years, 1.75% interest plus 2.5% tax credit) got unlimited free coffee on Thursdays via a status-symbol card; now ~500 ambassadors act as walking brand advocates.
  • Eastern European markets like Poland have a far stronger failure culture than Western Europe, where the education system instills fear of failing; embracing failure ('Bounce Back Ability') is a competitive advantage for entrepreneurs.
  • Publishing company figures openly on LinkedIn builds trust with future investors: since figures are legally public anyway, proactive transparency about revenue, KPIs and EBITDA attracts appreciation and massive engagement (~1000 likes).
  • Deliberately ignoring inbound VC emails is a negotiation tactic: Bart deletes VC outreach to preserve leverage, keeping the door closed until he needs capital on his own terms, while some of those investors joined via Crowdcube anyway.
  • Competitive threats can be catalysts: hearing Costa Coffee would enter Belgium on triple-A locations made Bart pivot from station shops to opening flagships on the Meir in Antwerp and Lange Munt in Ghent within two months — 'the best decision of my life'.
  • Belgians systematically underestimate what they can achieve because the culture teaches them to be modest and not think big; 15 years working abroad showed Bart what people are truly capable of.
  • Market validation for IzyCoffee: Belgians are the 8th biggest coffee drinkers in the world, yet in 2017 Belgium ranked ~43rd in Europe for coffee bars per capita (level of Moldova), with no national coffee bar chain and Starbucks at only 20-25 locations — a clear white space.
  • A long supply chain can be very sustainable as long as every link adds value and is treated with respect; paying farmers a fair price allowed IzyCoffee to absorb coffee price surges internally without renegotiating with producers — the cappuccino still costs €4, same as 5 years ago.
  • The coffee truck was never the business — it was deliberately a low-cost tool to build buzz and a brand in rural West Flanders (where nobody launches food concepts) before scaling into high street shops as fast as possible.
  • Making your first baristas co-directors early on ensures they think entrepreneurially and can absorb both the upsides and the setbacks of a startup; IzyCoffee's first baristas are still co-directors 5-6 years later.
  • Bounce back ability — the capacity to absorb setbacks and get back up smiling — is the single most important character trait of a successful entrepreneur, a Darwinian survival-of-the-fittest logic of adapting fast to changing circumstances.
  • IzyCoffee doesn't try to steal customers from good independent specialty coffee bars; it grows the market by creating new demand segments and converting customers of non-quality coffee players like Panos, Starbucks and Dunkin' Donuts.
  • Consistent opening hours are a competitive weapon: being open every day (and phasing towards evening and eventually 24/7 opening in Ghent) removed the classic 'is the coffee bar closed today?' problem — pro cyclists called IzyCoffee game changers for it.
  • The Ghent flagship discovered unexpected evening demand: after phasing in later hours, the 6pm-10pm slot generates phenomenal revenue and Friday evening is one of the busiest moments — traditional Ghent coffee bars close at 5pm.
  • Deliberately having no kitchens (KISS principle, 80% of revenue from coffee) means one barista can run a shop and handle 40-50 coffees per hour, keeping the concept low in personnel intensity.
  • Chasing the last 10% towards perfection can consume disproportionate manpower and money; Bart deliberately targets 80-90% solutions, which is the only way to scale from 22 to 38 shops in under a year.
  • Stacked financing works by using each financing source as leverage for the next: a successful €1M crowd raise proves market belief to the bank, which unlocks bank debt, which supports the PMV subordinated loan — combining, not opposing, financiers.
  • WinWinner campaigns double as marketing: after four campaigns, few finance-interested Belgians don't know IzyCoffee, saving enormous marketing budget while raising capital — investors become Ambassadors with free coffee on Thursdays, filling shops.
  • EBITDA margins scale with location quality: Kortrijk runs at ~40%, Ghent Groentenmarkt 30-35%, Mechelen 25-30% with 30% yearly revenue growth — hence all 16 new shops must be flagship-calibre triple-A high-traffic locations.
  • When a capital investor pulled out after works had started on the second shop, Bart sent a fully transparent standard email to all 10 contractors explaining he couldn't pay yet; 9 out of 10 appreciated the open communication and waited — everything is communication.
  • Whoever does the most makes the most mistakes; IzyCoffee cultivates an explicit failure culture where young managers may make as many mistakes as they want as long as they demonstrably learn and don't repeat them.
  • Banks will finance horeca startups at launch if you bring a strong business plan, a solid financial plan, your own skin in the game (€50k) and an innovative angle — Bart got 50% bank financing for his coffee truck before opening despite horeca being a red flag sector.
  • The main success factor of IzyCoffee today (iced coffee, 80% of revenue in summer) wasn't even in the original business plan — you must constantly re-challenge your business model based on market feedback.
  • Because Belgian labor costs are among the highest in the world, IzyCoffee designed workflows so efficient that one barista can serve 500 coffees per day in flagship stores — a benchmark in Belgian food service.
  • When a global player like Starbucks underperforms in a market (only ~20 shops in Belgium vs 30,000 worldwide), that gap creates the opportunity for a national player to dominate locally using the global player's own marketing playbook.
  • Instead of poaching baristas, IzyCoffee built its own Barista Academy: it trains people off the street to a globally recognized SCA certificate worth €1000, paid by the company with no clawback clauses — attrition dropped from 75% in early trainings to near 0% today.
  • Long-term employment is 'a thing of the past'; retain people short and mid-term through training, education and career opportunities created by growth, rather than expecting lifetime loyalty.
  • Bart takes no salary from IzyCoffee and reinvests proceeds via subordinated shareholder loans; early shareholders have already been able to exit with 500% gains thanks to the stacked financing mix.
  • Having a clear exit strategy from day one is healthy self-knowledge: Bart knows he won't be running coffee this way in 10 years, and refuses to call the company 'his baby' because emotional entanglement with your business is dangerous.
  • Crises accelerate learning: COVID forced IzyCoffee to find solutions and grow faster, compressing roughly 5 years of learning curve into the crisis period.

Career

Roles
  • IzyCoffeeFounder / CEOMay 2018 – Present
  • Bling Friends ForeverCo-FounderMay 2018 – Feb 2021
  • LufthansaDirector Sales Products and ProcessesJan 2015 – Apr 2016
  • LufthansaGeneral Director PolandJan 2011 – Dec 2014
  • LufthansaGeneral Director St-Petersburg and Russian RegionsJan 2008 – Dec 2010
  • LufthansaProject Manager European Sales DivisionJan 2007 – Dec 2007
  • LufthansaAssistant of Vice President Sales & Services EuropeMay 2004 – Dec 2006
  • LufthansaBusiness Analyst / Sales Channel ManagerJul 2001 – May 2004
  • LufthansaSales Support / Business Analyst1997 – 2001
Education

From public career histories · 12 entries

Media & appearances

3
  1. 2podcast
    Ben's Mentors · 19 Mar 2025

    Bart Buyse, ex-Lufthansa executive turned founder of IzyCoffee, tells how he grew from selling 5 coffees on day one with a vintage coffee truck to Belgium's largest coffee bar chain with 22 shops, targeting 38 in 2025 via a €3.3M stacked financing mix.

  2. 3podcast
    The Harbour · 24 Oct 2024

    Bart Buyse quit a 20-year Lufthansa career to found IzyCoffee, growing from a coffee truck under an Izegem bridge to 22 locations, €5M revenue and a €17.5M valuation in six years via a stacked financing mix of bank loans, PMV, win-win loans, crowdfunding and angels.

  3. 4podcast
    BlackBird Business Events · 12 Oct 2023

    Bart Buyse quit a 20-year Lufthansa career, traveled the world for two years, then built IzyCoffee from a vintage coffee truck in Izegem into Flanders' largest coffee bar chain (13 outlets) via a stacked financing mix, a focus on profitability and process efficiency, and an in-house barista academy.

Recent mentions1