
Ludwig Dumont
Ludwig Dumont is the founder and CEO of willow, based in Ghent. He has led Willow since May 2018, and in April 2025 he founded Will, an AI social media manager. He states expertise in SaaS sales, personal branding and social media.
Dumont was a fellow at Euronext between February and September 2025, and a fellow at BEyond Belgium from November 2023 to November 2024. He served as CSO at Veriflix from 2016 to 2018, and was a marketing advisor to CareConnect into.care from April 2015 to December 2020. From October 2015 to June 2016 he was head of the West Coast at the Belgian-American Chamber of Commerce.
Earlier, he spent three years at BNP Paribas Fortis, working in process and project management, then digital marketing and innovation, and finally corporate development until November 2015. He began his career as a management trainee at ORMIT in 2010, following traineeships at Vanheede Environment Group and Roularta Media Group.
He studied business and managerial economics at KU Leuven, graduating with a Master of Science in 2010, after secondary studies in economics at Klein Seminarie // College Roeselare.
Insights & takeaways
Ludwig Dumont's public voice centers on one conviction repeated across nearly every post: social media presence, done properly, is a business asset that compounds, and most companies either underinvest in it or delegate it to tools that quietly hollow out its value. As founder and CEO of Willow, he frames the company's origin story around a gap he saw firsthand, that "most social media solutions were built by and for marketers, making them inaccessible to non-marketing professionals and small businesses lacking the expertise to use complex tools" 16, and that this gap was especially painful for professional service providers, "accounting firms, law firms, and consultants whose expertise-driven business models benefit from social media presence" 17. This is not abstract theorizing for him; he traces it to direct experience with family business owners asking for help they couldn't get elsewhere 17, and it shapes Willow's go-to-market discipline, acquiring customers "primarily through LinkedIn using defined ideal customer profiles and filtering to identify qualified leads" 18.
A second, more personal theme is his skepticism toward AI hype paired with genuine enthusiasm for AI done rigorously. He is blunt that "creating true added value with AI for customers is harder than we first thought it would be" and that "it's easier than ever to spend resources on building 'cool AI stuff' that basically has very little to no added value" . He extends this into a real ethical wrestling match in a Dutch-language post reflecting on an article about AI and human thought: he and his co-founder asked themselves "of het wel verstandig is om een tool te bouwen die contentcreatie gemakkelijker maakt. Worden we daardoor niet juist onderdeel van het probleem?" and draws a sharp technical distinction, "schrijven met AI is niet hetzelfde als coden met AI. Code kan je checken: werkt het of niet. Met tekst is dat anders" . This is a rare moment of public doubt from someone otherwise selling an AI content tool, and it lends credibility to his claim that Willow "deliberately decided to take the time to make our content production system great, not just good. Because good is simply not good enough" . He describes Willow Create not as a prompt-to-post generator but as a system that "first builds a profile of a company and its people," considers business objectives, and "researches the company and its space like a PhD researcher" .
Client proof points recur as his preferred form of argument, and the numbers he chooses to publish tell a consistent story about compounding organic growth. With Nutra Health he cites "over 6,536 impressions, +85% on the previous quarter, +74% engagement, +22% follower count," and specifically credits the inflection to "Willow Create taking over the first draft" . With Farrow, a six-year partnership, he lays out "44 active social channels," "more than 5,500 posts published in the last 12 months," and "774,792 organic impressions (+10.2%) and 141,414 engagements (+60.7%)," concluding that "Farrow runs its entire content operation as a team sport" . The throughline in both cases is his insistence that consistency and team-wide participation, not one hero poster, drive the compounding curve, a point he reinforces when praising Schneider Electric's executive team for collective visibility and asserting there is "a positive relation between executive visibility on LinkedIn, analyst sentiment, finding talented people and commercial growth" .
On running the business itself, Dumont is candid about the psychological difficulty of sustained entrepreneurship. Reflecting after eight years of building Willow, he writes that "there is a balance to be found between trying hard to make something work and trying too hard to make something work," warning that giving up too soon "leave[s] other paths unexplored" while giving up too late means "you will end up having wasted time on something that was unviable to begin with." His resolution is procedural rather than emotional: "the decision should hinge on durable fundamentals and on conditions you defined before you got attached," concluding that "persistence and quitting are both just tools" . This same operational bent shows up in his internal experiments, such as the daily sales-coaching workflow he built to replace slow, generic feedback loops, pulling call transcripts nightly and feeding them to Claude to "find the patterns across calls" , and in his willingness to publicly reason through pricing psychology, noting the "effort heuristic" whereby clients perceive value differently once hours are replaced by flat output-based fees, and the further paradox that "if clients are NOT told the output is AI-created, they often attribute higher value to it than to human-created work" .
Taken together, the throughline is a founder who treats visibility, AI, and pricing as interconnected structural questions rather than marketing tactics, who backs claims with granular client metrics rather than adjectives, and who is willing to voice doubt about his own product category even while building inside it. His practical takeaways for anyone reading his posts are consistent: presence compounds when the whole team participates, not just leadership ; AI tools are only as valuable as the specificity of the value they target, so build slowly and test with real cohorts before public launch ; and business decisions, from quitting a venture to repricing a service, are better made against pre-defined conditions than in-the-moment feelings .
Career
- Will - AI social media manager 💬 WhatsApp me on +1 716 300 2376FounderApr 2025 – Present
WillowCEOMay 2018 – Present
- Euronext#593factoryFellowFeb 2025 – Sep 2025
- BEyond BelgiumFellowNov 2023 – Nov 2024
- VeriflixCSOJul 2016 – Feb 2018
- Belgian-American Chamber of CommerceHead of West CoastOct 2015 – Jun 2016
CareConnect into.careMarketing AdvisorApr 2015 – Dec 2020
- BNP Paribas Fortis#6factoryCorporate DevelopmentNov 2014 – Nov 2015
- BNP Paribas Fortis#6factoryDigital Marketing and InnovationJan 2013 – Dec 2014
- BNP Paribas Fortis#6factoryProcess & Project ManagementJul 2012 – Dec 2012
- ORMITManagement Trainee (MCP)Nov 2010 – Jan 2013
- Vanheede Environment GroupTraineeFeb 2007 – Mar 2007
- Roularta Media Group#330factoryTraineeOct 2006 – Oct 2006
From public career histories · 15 entries
Media & appearances
3- 16podcastPeter Snauwaert · 2y ago · 1:25:31 · 79 views
Ludwig Dumont discusses how Willow, the social media content tool he co-founded and serves as CEO of, was created to address the problem that most social media solutions were built by and for marketers, making them inaccessible to non-marketing professionals and small businesses lacking the expertise to use complex tools.
- 17talkFuse - Founders Guiding Founders · 4y ago · 40:49 · 89 views
Ludwig Dumont discusses how Willow helps small and medium-sized businesses (SMBs) build strong social media presences, addressing a gap in the market where solutions typically cater to large enterprises instead. He explains that Willow focuses particularly on professional service providers like accounting firms, law firms, and consultants whose expertise-driven business models benefit from social media presence, and he shares that the company's origin came from his experience with family business owners seeking social media guidance.
- 18podcastMark Verheyden · 3y ago · 32:29 · 3 views
Ludwig Dumont discusses how Willow, a social media management solution he co-founded, acquires new customers primarily through LinkedIn using defined ideal customer profiles and filtering to identify qualified leads in the professional services market (accountants, lawyers, consulting firms).