B-Connected

B-Connected is a Belgian contact center providing customer service through chat, social media, email, and phone, leveraging AI when beneficial.

1999 Founded2 People on the graph

Overview

B-Connected is a contact center that offers customer service solutions across multiple channels including chat, social media, and mail, using AI technology where appropriate. The company emphasizes a team-based approach with dedicated, skilled staff who are positioned as an extension of client brands.

Leadership & org chart

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