Overview
Elision is a consultancy partner in customer experience that supports organizations with digital transformation. They guide clients in designing e-commerce experiences, orchestrating customer journeys, managing GDPR-compliant identity and data, and unifying customer data. As a SAP CX-focused partner, they combine expertise in SAP CX with understanding of S/4, BTP, and customer data solutions.
In the news
- SAP Engagement Cloud follows a fixed quarterly release rhythm, and the next update is due this month. A good moment to line up what has changed so far. Three additions stand out: 🏁 Joule, now available for Enterprise Edition as an Early Adopter Care capability. Marketers can work with the system in plain language. SAP’s own use case as an example: ask Joule which campaigns ran during Black Friday 2025, then create a copy of one of them for this year. 🏁 The AI-assisted Content Composer, now in pilot. It creates and adapts
- The end of the Accelerator UI has been on the roadmap since 2022, when SAP deprecated the templates in release 2205. What changes now is the runway: from September 2027, the components disappear from SAP Commerce Cloud altogether. A year sounds like enough. Whether it is depends on scope, and scope only becomes clear through inventory: what the current storefront does, what its successor covers as standard, and what remains to be rebuilt. The carousel below outlines those three steps. The timing is practical too. Budget rounds for
- The summer period brings a specific set of tasks for IT organisations: arranging cover, securing systems and planning towards Q4. This checklist covers the essentials in three areas: staffing and continuity, cybersecurity, and productivity and project planning. One date stands out this summer: the Cyberbeveiligingswet, the Dutch implementation of NIS2, enters into force on 15 August. For organisations that fall under the act, a duty of care, a reporting obligation and a registration obligation apply from that moment. Enjoy the
- The beer market doesn't wait. Neither did Royal Swinkels. This is their award-winning story. 👉 When B2B customers start expecting B2C-level ordering experiences, the question isn't whether to change; it's how fast you can. Royal Swinkels made that move in six months. Paul van Brussel, Global Sales Operations Manager at Royal Swinkels: "The beer market is digitalising at speed. With this B2B platform, we're not just building a foundation for more efficient order processing. We're building the digital infrastructure to
- Today Elision is joining SAP Connect Day for CX in the Netherlands! Next to all inspiring presentations and interactions, we are especially looking forward to our customer session from Wilbert Krabben (Agrifirm). He will take you on the journey that Agrifirm took towards a marketing driven approach with SAP Customer Experience. 3:15 PM, the Green Room. #SAP #CustomerExperience #CX
- Winning a new customer gets the budget and the applause. Keeping one rarely makes the headlines. Yet retention is cheaper, and in most cases the harder skill of the two. Varsha Ramkirpal looks at customer experience the way a marketer does. Sending a campaign to two million people isn't a result. A customer who comes back is. So instead of asking how to send more, she asks what moves someone to the next step, and what quietly pushes them away. The platform helps her find the answer, but it is never where she starts. We sat down
Alumni 1 went on to found or lead
Siebe BaréeStagiair→CTO & Co-Founder at Enkryptify
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