Overview
Exalate builds an integration platform for real-time, two-way synchronization between business tools such as Jira, ServiceNow, Zendesk, Salesforce, Azure DevOps, Freshdesk, Asana and GitHub. The company was founded in 2011 as iDalko in Belgium by Francis Martens and Hilde Van Brempt. The Exalate product was developed in 2015, and in 2022 the consultancy business was sold so the company could focus entirely on integration software. The wider leadership team includes Bruno Dauwe as Head of Product, Ruben Bru as VP of Sales and Serhiy Onyshchenko as Engineering Fellow. The company is headquartered in Antwerp, has a development hub in Ukraine and employs between 51 and 200 people across a team spanning 18+ countries. On 1 December 2025 it moved its office to IJzerenpoortkaai 3 in Antwerp. Exalate reports 2,500+ customers, 200+ certified partners and 8,000+ active installs. Named customers include Capgemini, Daimler, Dropbox, Panasonic, Samsung, JPMorgan Chase and Dell Technologies, with case studies for Vodafone, DPG Media and NVISO. The platform is SOC 2 and ISO 27001 certified and includes an AI assistant called Aida. Recent milestones include the launch of Exalate for Asana on 17 November 2025, the Exalate Sync Panel on 7 May 2026, and 26% year-over-year revenue growth reported in 2026. Exalate was listed in the Main Software 50 Benelux in 2023, 2024 and 2025.
Stated facts & numbers
- Founded: 2011 (as iDalko)
- Founders: Francis Martens, Hilde Van Brempt
- CEO: Francis Martens
- Headquarters: Antwerp
- Employees: 51-200
- Customers: 2,500+ organizations, incl. Capgemini, Daimler, Dropbox, Samsung, JPMorgan Chase
- Partners: 200+ certified partners
- Awards: Main Software 50 Benelux 2023, 2024, 2025
Key people
In the news
- Trick or treat? 🎃 The sync worked. The audience was wrong. A ServiceNow work note has landed in Jira Service Management as a customer-visible comment. Your internal notes just became the customer update. 💡 With Exalate, choose which records and fields cross the line. Keep internal notes internal. Configure and test the rules on both sides before the lights go out. What data would you never want wandering into the wrong system? Happy Halloween. Be selective about what you let in. 🧛♂️ #IntegrationNightmares
- We’ve just announced Australian hosting 🇦🇺 for Exalate Cloud. Now we’re taking the conversation to the #Atlassian community in Australia & New Zealand. Join us for a session on secure Jira integrations and how to keep control of your data with Exalate. If Australian data residency has been a requirement for your next integration, this is a good conversation to join. Bring your Jira integration questions. Let’s get into the details. Tuesday, 17 November | Online | 45 minutes With Geoff Mether, Saskia Banegas, Syed Majid Hassan 🔗
- Hehe - the award is a recognition for the hard work from the people that make up the 'invisible engine' at Exalate. Congrats to Sherene, Peter and Anna
- Our HR team has an AI award to its name. The work behind it deserves a closer look. Exalate won AI-Proof Company of the Year 2026 at the HRtech Awards. 🔥 Peter, Sherene and Anna helped build the approach behind our entry: practical guidance on using AI, clear points for sign-off, and people accountable for decisions. Recruitment is one example. It’s easy to treat AI in HR like a shortcut to cut corners. It’s far harder to tap into that speed without losing sight of human judgment and dignity. When processes touch real people’s
- BIG NEWS! Exalate finally has data residency in Australia ... so all those regulated industries can now consider Exalate for their data integration needs (and perhaps a sneaky DC to Cloud migration for those large projects). Join this session to learn more!
- 4 nights to Halloween. 🦇 Another familiar scenario that can turn into an integration nightmare. Beware. The acquisition is signed. ✅ The ITSM plan sounds good: move the ServiceNow work into Jira Service Management. Except one team is still working in #ServiceNow. The other is already in #JSM. The tickets have histories, attachments, owners, and fields that don’t map neatly across. And incidents won’t wait for the cutover date. That’s the migration nightmare: moving records while the work keeps moving too. Leave ghosts for
- A shared perspective: Team Exalate × Team Almarise on connecting work and planning the capacity to deliver it. Incidents, change requests, incoming demands. They all need someone’s time, even when they’re missing from the workload view. In our new joint article, we look at how to bring that work into #Jira with Exalate, then use #Almarise's AppTime PSA to plan it alongside existing commitments and track the effort involved. 🧩 Getting a ticket into Jira is one thing. Making room for it in someone’s week is another. 🔗
- Just in time for the weekend, another #IntegrationNightmare. 🦇 Everyone knows the bug is fixed. Or do they? Jira has the update. ServiceNow is still waiting. And another “any news?” message lands. One missed update, and the story splits in two: engineering thinks the work is done; the service desk has nothing new to tell the customer. Save the resurrections for Halloween. Exalate picks up Jira changes as they happen. If a sync error interrupts the handoff, it queues the updates and applies them in order once the issue is
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