Overview
XPertBilling is a world-class customer care and billing automation engine designed to handle complex billing needs at scale. Originally developed for telecom billing, it now supports diverse industries and pricing models including tiered, usage-based, hybrid, pre-paid, and post-paid billing. The software is engineered to automate billing processes, integrate operations, and enable accurate customer billing for MVNOs, MVNEs, and SaaS businesses.
In the news
- Making the Case for Changing Your Billing System Internally Organizations often know their billing system is holding them back before they're willing to act on it. The investment feels large. The disruption of migration feels daunting. So, the default is inertia. Look at this in three ways during leadership discussions: * 𝗧𝗵𝗲 𝗰𝗼𝘀𝘁 𝗼𝗳 𝗶𝗻𝗮𝗰𝘁𝗶𝗼𝗻 𝗰𝗼𝗺𝗽𝗼𝘂𝗻𝗱𝘀. Every quarter spent on a system that can't support the business is a quarter of foregone product launches, manual workarounds, and billing disputes. *
- Convergent vs. Split Billing: What the difference actually means for your operations Convergent billing combines all charges — voice, data, SMS, additional services — into a single invoice for the customer. It also means bringing CDRs from different originating operators into the same billing database—as if they came from a single operator—so usage can be processed consistently in one place. Convergent billing simplifies the customer experience and reduces administrative overhead. Split billing separates charges across multiple
- But... I never left France." That was a customer's reaction after receiving roaming charges from Switzerland while vacationing near the Swiss border. It sounds impossible, but in coastal and border regions, a mobile device can sometimes connect to a neighboring country's network if its signal is stronger than the local one. To the customer, it's an unexpected bill. To the telecom service provider, it's a test of trust. Can you quickly verify what happened? Explain the charges? Resolve the issue with confidence? XPertBilling gives
- MVNOs: How many deals have you lost because your billing system couldn't support the commercial offer? Α prospective customer liked your product. The pricing conversation went well. They asked for one thing: a custom plan with tiered usage rates and a volume discount that kicks in at month three. Your sales representative said yes. A few weeks later, the deal was dead. Building that rate plan required a development sprint and by the time IT scoped it out, the prospect had moved on to your competitor. When your billing engine can't
- Your team is on vacation. Your billing isn't. While everyone's out of office, subscriptions are renewing, usage is accumulating, invoices are queuing, and somewhere a rate plan change that was supposed to go live is waiting for the one developer who just landed in Santorini. Billing doesn't get a summer break. The question is whether it runs on its own reliably or runs on whoever didn't take personal time off. Gain peace of mind with XPertBilling®, the billing automation engine designed to handle your most complex billing needs at
- Summer Pricing Experiments: What if an ice cream shop had a SaaS-like pricing? Imagine walking into your favorite ice cream shop, but this time their pricing is a little more… tech-savvy: 1️⃣ Basic Scoop Plan: $5/month for one scoop a week 2️⃣ Bundle Deal: Pick any 3 toppings + cold brew + dog treat, all in one personalized package tailored to you. 3️⃣ Happy Hour: From 3–5pm, prices drop 20% because the sun’s out and so are the crowds. All other times standard pricing applies. Sounds a bit wild for ice cream, but this is how smart
- Can AI build your billing system? Our view is that AI can help build parts of it. But should it run your billing? That’s a different question. At XPertBilling, we believe AI is changing the way software is designed, developed, and maintained. It can accelerate coding, generate tests, automate documentation, and help teams move faster. But it can also introduce vulnerabilities if the code is not audited and compliance issues that still require human expertise. A billing engine is the financial backbone of your business. It must
- 𝗖𝗮𝗻 𝗫𝗣𝗲𝗿𝘁𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗿𝗲𝗮𝗱 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗖𝗗𝗥 𝗮𝗻𝗱 𝗧𝗗𝗥 𝗳𝗶𝗹𝗲 𝗳𝗼𝗿𝗺𝗮𝘁𝘀? Absolutely! The XPertBilling® billing engine is built to read, analyze, and rate a wide range of CDRs (Call Detail Records) formats and TDRs (Transaction Data Records) in different encoding. Whether you're dealing with telecom data or subscription transactions, we make it easy to process, parse, bill and analyze from your existing data sources. There is no need for custom conversions or complicated integrations. And best of
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