Overview
Zapptax posted 208% revenue growth in the Deloitte Technology Fast 50 Belgium 2025, operating in tax technology software.
Key people
In the news
- Duty-free and tax-free shopping: what's the difference? With duty-free, applicable taxes are removed at checkout. With tax-free shopping, you pay VAT upfront and claim it back after your purchases. Two different ways to save money when travelling, and you can benefit from both! Here's how it works. 👇 #Zapptax #TaxFreeShopping #DutyFree #VATRefund
- A small marketing team, big ambitions. 🚀 Two years ago, we teamed up with Belgian creative agency Absolute agency to rethink the Zapptax brand. The challenge? Build a stronger, more consistent identity while speaking to two very different audiences: international travellers and retailers. In less than three months, we had a refreshed brand identity, a redesigned website and a new communication strategy. Since then, Helene and Arnaud have continued to support us across everything from sales materials and explainer videos to digital
- Chez Zapptax, notre lien avec les Français et les francophones expatriés à travers le monde ne date pas d’hier. 🌍 Au fil des années, il s’est construit grâce à des partenariats solides et précieux avec celles et ceux qui accompagnent ces communautés au quotidien. Parmi eux, la FIAFE occupe une place toute particulière. La FIAFE fédère aujourd’hui un vaste réseau d’Accueils à travers le monde. Animés par des bénévoles, ces Accueils accompagnent les Français et francophones dans leur expatriation : arrivée dans un nouveau pays,
- Tax-free shopping can be complicated. Customs validation. VAT rules. Eligibility conditions. Invoices. Exit points. Refund methods. When you work with these topics every day, they quickly start to feel obvious. But for someone travelling and claiming a VAT refund for the first time? Not so much. That’s why a big part of what we do at Zapptax is actually about removing complexity. The rules still exist. The process still needs to be compliant. But the traveller shouldn’t have to become a tax-free expert just to get their VAT back.
- Summer recap at Zapptax ☀️ It wasn’t exactly a quiet summer for us. A few things we’ve been working on over the past months: 📱 A brand new Zapptax app went live, with a completely redesigned experience for travelers. ✈️ We launched new Customs validation guides, to make the customs step a little less stressful when leaving the EU. ⚙️ Our Operations team also started using a new internal console to process incoming invoices more efficiently. 📈 And more than 20,000 people downloaded Zapptax over the summer, while hundreds of
- Do I need to print anything?” It’s a small question, but an important one when you’re trying to navigate the VAT refund process while travelling. With Zapptax, tax-free documents are available digitally on your smartphone. The validation step then depends on where you leave the European Union: in most cases it can be completed electronically, while in others a physical customs stamp is required. In this new episode of Tax-Free Shopping Explained, Roxane breaks down what travelers actually need to do... without the jargon.
- VAT refunds shouldn’t feel complicated From requesting the right purchase document to validating your tax-free form at Customs, the Zapptax app guides travelers through every step of the process: ✔️ Request the right invoice or receipt ✔️ Add your purchases in the app ✔️ Generate your digital tax-free form ✔️ Validate it at your last EU exit point ✔️ Receive your VAT refund Swipe through the carousel to see how it works and travel tax-free with more clarity and less hassle. Download Zapptax on the App Store or Google Play. #Taxrefund
- Can travelers wear clothes purchased tax-free before leaving the EU? It is a very practical question. Particularly when someone has just bought something they would like to use during their trip. However, goods purchased under the tax-free shopping scheme must be exported from the European Union and remain available for a potential Customs inspection. In principle, they should therefore not be used before departure. In this episode of our Q&A series, Roxane Reard, our Head of Operations at Zapptax, explains what travelers should
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