Overview
Zero Friction offers an all-in-one SaaS platform for heating and cooling suppliers that enables automated billing, customer service, and real-time financial visibility. The platform features invoice prediction based on consumption and tariff changes, streamlines invoicing processes, and integrates into existing IT systems.
Key people
In the news
- Jumpers out, heating back on. 🍂 For residents on a heat network, this is when they start paying attention to their consumption. For the operator, it's when the questions start coming in. With Zero Friction, residents can track their own consumption and costs in the customer portal. And because advance payments are calculated predictively, the final invoice holds no surprises. Fewer questions now, no disputes later. #heatnetworks #districtheating
- Billing no longer takes KOMFOR much time: they now delegate almost all of it to us. Komfor is the sister company of KARNO, who also work with us. We are glad to have both teams on board. In part two of our testimonial, Lucas Pirot explains what changed for Komfor since they started working with us. He also talks about our near-daily contact, which feels almost like working with colleagues. "Une solution bien pensée pour moins de tracas !" (A well-thought-out solution for fewer worries!) — Lucas, Komfor Thank you, Lucas, for these
- Three new friction fighters on board 👋 Our team is growing, and this time with three new faces. Meet Tim, Laurence and Vicky, our newest friction fighters in the heating transition. 🚀 🔹 Tim Devloo joined our CSO team last week as First Line Agent. Through Zero Friction, the CSO team takes over billing and payment follow-up for our clients, and Tim is often the first person their residents talk to. As a multilingual genius, Tim can answer your residents' questions in Dutch, French, English and even Swedish 🇸🇪. Anyone else
- From day one, KOMFOR chose not to build its billing in-house. Komfor supplies decarbonised, local thermal energy in Wallonia and beyond, through geothermal, aquathermal and aerothermal solutions. When the activity launched, billing and part of customer communication were entrusted to our team. "We chose Zero Friction for the simplicity of the platform and the follow-up behind it, with a responsive team."—Lucas Pirot, Komfor Hearing this from Komfor makes our day. A big thank you to Lucas and the Komfor team for their trust and for
- Depuis le 1er septembre 2026, vos factures B2B françaises doivent passer par une plateforme agréée. Zero Friction s’en charge désormais pour vous. 🇫🇷 Vos factures B2B partent via la route PA, avec notre partenaire Recommand. Vos factures au secteur public continuent de passer par Chorus Pro. La plateforme choisit le canal selon le type de client, facture par facture. Et ce qui ne passe pas par une facture électronique, vos ventes aux particuliers, vos clients professionnels établis hors de France, est déclaré automatiquement à
- Zero Friction turned 8 yesterday. 🎂 We celebrated properly: with a cake shaped like an 8, and a team that didn’t hesitate long over who got the first slice. For eight years, we’ve been making billing and customer communication easier for energy and heat suppliers. We couldn’t do that without two groups of people. Our customers, who keep us sharp with their questions and feedback. And our team, who turn every complicated tariff model into something that works. Congrats Yoni Nijs, Lars Van Elewijck & Wim Jacobs for all that you
- Vlaanderen plant de afbouw van het gasnet. Dat juichen we toe. Maar gezinnen moeten ook weten wat er in de plaats komt, en net daar ontbreekt een concreet beleid. Warmtenetten zijn een deel van het antwoord. Een hele wijk deelt dan één oplossing, en niet elk gezin moet apart investeren. 🏘️ Bij Zero Friction helpen we warmtenetbeheerders elke dag om hun klanten correct en transparant te factureren. We zien van dichtbij wat een warmtenet nodig heeft om te groeien: duidelijke spelregels over tarieven en over de bescherming van
- 𝐕𝐥𝐚𝐚𝐧𝐝𝐞𝐫𝐞𝐧 𝐠𝐚𝐚𝐭 𝐡𝐞𝐭 𝐠𝐚𝐬𝐧𝐞𝐭 𝐚𝐟𝐛𝐨𝐮𝐰𝐞𝐧. 𝐃𝐚𝐭 𝐢𝐬 𝐞𝐞𝐧 𝐠𝐨𝐞𝐝𝐞 𝐳𝐚𝐚𝐤. 𝐌𝐚𝐚𝐫 𝐰𝐢𝐞 𝐳𝐞𝐠𝐭 𝐰𝐚𝐚𝐫 𝐝𝐞 𝐠𝐚𝐬𝐤𝐫𝐚𝐚𝐧 𝐝𝐢𝐜𝐡𝐭𝐠𝐚𝐚𝐭, 𝐦𝐨𝐞𝐭 𝐨𝐨𝐤 𝐳𝐞𝐠𝐠𝐞𝐧 𝐰𝐚𝐭 𝐞𝐫 𝐢𝐧 𝐝𝐞 𝐩𝐥𝐚𝐚𝐭𝐬 𝐤𝐨𝐦𝐭. 🔥 De Vlaamse regering geeft Fluvius de opdracht om uit te tekenen waar en wanneer het gasnet kan verdwijnen. Vandaag verwarmen 2 op de 3 Vlamingen hun woning met aardgas. Een plan is dus geen overbodige luxe, en Fluvius vraagt zelf om een duidelijke langetermijnvisie. En
Something wrong or missing? Send an update. Fixed within 24 hours.