Overview
Ziggu builds a client portal and project management platform for residential real estate developers. The platform manages the buyer journey from purchase through delivery, including document sharing, option selection, snagging, and communication.
The company claims 20% of all new Belgian housing is managed through its platform, suggesting dominant domestic market share in the new residential development segment. This penetration level, if accurate, makes Ziggu one of the more structurally embedded Belgian proptech companies.
Key people
In the news
- Als nieuwbouw verkopen moeilijker wordt, telt de marge op elke verkochte woning des te meer. Hoeveel aandacht krijgen meerwerken dan in je commerciële aanpak? Bij Ziggu analyseerden we geanonimiseerde en geaggregeerde data van 3.084 woningen uit 150 projecten in Vlaanderen en Brussel waar recent alle keuzes werden vastgelegd. Een paar opvallende cijfers: - De mediane meerwerkwaarde per woning bedroeg €12.965. Bijna 92% van de woningen had meerwerk. - 82% van de kopers betaalde bij voor de keuken, met een mediane meerprijs van
- Big update going live today at Ziggu: automated workflows and an AI assistant for your projects. Massive potential. Excited to get this into our customers’ hands.
- Buyers don’t leave 3-star reviews. They leave 5, or they leave 1. We looked at 271 public Google reviews of 45 Portuguese property developers. 256 of them were either 5 stars or 1 star. The share of negative reviews sat around 13.5% before 2022. By 2023: 22.8%. By 2024: 48.1%. The timing fits: units sold off-plan in 2019 to 2022 are being handed over now, and defects and silences surface at the same moment. We ran something similar ourselves in Belgium in 2017, before Ziggu existed. Property developers scored an NPS of −42.
- Eribo werkt al sinds 2019 met Ziggu ( 🥳 ). Deze week zat Dahlia De Deyn van ons Customer Success-team bij hen aan tafel om samen te bekijken wat goed loopt en waar het nog beter kan. Wat loopt er vlot, en waar kunnen we hen nog beter helpen? Zulke gesprekken zijn goud waard. Wat klanten ons vertellen, nemen we mee in hoe Ziggu verder groeit. Wat ons telkens opvalt bij Eribo: hoeveel aandacht ze hebben voor hun kopers. Dat zie je ook online. Op Google halen ze 4,5 op 5. Ter vergelijking: in ons onderzoek naar bijna 3.000
- A homebuyer at Imwo Invest doesn't deal with one company. They deal with a kitchen showroom, a flooring company, a bathroom supplier. Each with its own quote. "The problem we had before Ziggu was that customers no longer had an overview of the choices and quotes from different parties," says Marijke Vandenbranden, first point of contact for Imwo Invest's customers. "Customers also didn't always have the digital tools to sign the documents." What changed for the property developer in Temse, Belgium: → Buyers find every choice, quote
- What was the first construction word you had to Google when you joined Ziggu? We asked the team. Here's what came back: 🔎 PLG (Product-Led Growth): a strategy where the product itself drives growth, not pushy sales teams or big campaigns. 🔎 PropTech: software and technology that make buying, renting, building and managing real estate easier. 🔎 RESI: industry shorthand for residential real estate (apartments, houses, student housing), as opposed to offices, retail or logistics. 🔎 Snag: a small defect or unfinished job in a new
- Bouwen is een enorm complex proces & 'de klant' zat nergens in dat proces." Die quote van Sarah Keppens vat samen waarom Ziggu bestaat. Onze co-founder Vincent en CSM Dahlia gingen bij haar aan tafel over wat er gebeurt nadat een klant "ja" zegt: waarom klanten in een zwart gat belanden, hoe een klantportaal rust brengt voor zowel klanten als medewerkers, en waar technologie helpt.. en waar ze beter uit de weg blijft. Bedankt voor het gesprek, Sarah! Luisteren kan via de link in haar post 🎧
- When buyers go quiet or start chasing you for updates, it's rarely because something's wrong. It's because they can't see what's happening. That's the gap Immobel closed. Marie-Lise Moetwil, client advisor at one of Belgium's largest listed developers, put it simply: "Uploading a photo of the site on Ziggu reassures our buyers - they can see that things are moving, that we're on top of the follow-up." A small thing. But it replaces a dozen "any update?" emails, and it changes how the whole team works. Since moving to Ziggu, Immobel's
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