LinkedIn·Friday, 7 August 2026·20d ago
Last minute bookings aren’t creating more stress. Outdated workflows are. Many travel companies are seeing more travellers booking just…
Lato
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Last minute bookings aren’t creating more stress.
Outdated workflows are.
Many travel companies are seeing more travellers booking just days before departure. That’s great for business. But it also means more last-minute changes, more updated vouchers, more transfer adjustment and more questions from travellers.
The booking itself isn’t the challenge. It’s everything that happens afterwards.
Many travel companies still rely on workflows built around sending another email every time something changes.
Today’s travellers expect something different. They want one place where they can always find the latest itinerary, travel documents and vouchers without wondering whether they’re looking at the right version.
Modern travel isn’t just about selling trips faster. It’s about making sure travellers always have the latest information, while your team only had to update it once.
That’s why more travel companies are moving towards a shared digital travel experience.
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