Overview
AskWhisper offers a platform designed to streamline and automate guest journeys. The company operates in the custom software development sector, delivering IT system solutions tailored to hospitality businesses.
Key people
In the news
- Really looking forward to this one! EFH will be one of the first places where we can show AskWhisper 2.0 in all its glory If you want to know how it relates to choosing the WRONG software, let me know, and I'll happily explain ;)
- What if running your hotel was as easy as asking? 👀 "Hey, Whisper, can you build my website?" Watch the website appear. Then watch the same platform answer guests in Italian, French, Japanese and Portuguese, while your team gets on with hosting. It's not a concept. At C-Hotels Group Andromeda in Ostend, 9 in 10 guest messages are already answered without ever reaching the desk and at Hotel Harmony & Ghent Urbanist Hotel they fully manage their website just by talking to it. A more efficient and profitable hotel? Just Ask Whisper.
- Field report from IHS London, day 2: ✅ Olympia's glass roof: still showing off ✅ Red buses: confirmed ✅ Local squirrels: unimpressed ⏳ You: not met Daniel yet(?) At the show today? Come find Daniel Calmon before he heads home 👋
- Since today, Booking.com no longer shares your guests' phone numbers with your PMS ‼️ The official reason is fraud. Scammers have been phishing hotel Extranet logins and texting guests real booking details with a fake payment link. But the number is still in the Extranet, one click away, behind that same login. The door the scammers used is untouched. What's gone is your hotel's own copy. That phone number did a lot of work. In the three months before the change, 7 in 10 Booking.com guests at the hotels we work with got a
- We’ve already had feedback from guest saying that they have rarely seen a hotel website this good.” Not our words but those of Harmony De Smet. She has been running Hotel Harmony in Ghent for the last 21 years, and added Ghent Urbanist Hotel to her folio 3 years ago. Two hotels with one reception team, and messages arriving by email, by phone, by chat, on Messenger, you name it. Mostly the same questions, over and over again. The old site was custom built in WordPress. Changing anything meant training someone to work in it and a
- Two screens, still one inbox. We only ever needed the one. Every message a traveller sends you, on WhatsApp, webchat, social media or email, answered from the same knowledge base in 20+ languages. Change a detail once, it's live everywhere. No fold required. Though we appreciate the extra room Apple.
- I get better every single day” We sang the same Snoop Dogg song at least 1.295 times this summer. Honestly you need to listen to it. It’s super catchy! And that is not even the most interesting thing here… But it is the one we will definitely remember. But hey… you can finally breathe again, summer high season is over. Wanna know how ours went? Just swipe to find out. We left you a beautiful postcard at the end 👨🎨 How about you, how was your summer?
- Every hotelier sees their place as the eagle. The reality: a toolstack held together with duct tape, the same piece of information like your menu price typed into six different tabs at 11pm, and a website still proudly showing last season's rate. It doesn't have to run like that. With @AskWhisper you get one platform for the whole journey, one source of truth. Change a thing once and it's live everywhere a traveller looks. It's something a lot of platforms claim, but only few deliver; Feel free to challenge me on whether we can
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