Overview
CBTW, short for Collaboration Betters The World, is a technology services company headquartered in Brussels. Jeremy Jacquet is Founder & CEO. The group counts 2,500+ experts and 1,000+ clients across 21 countries, including Belgium, France, Germany, Luxembourg, the Netherlands, Switzerland, the United Kingdom, Australia, India, Singapore, Vietnam, Canada, the United States, Colombia and Tunisia. It holds ISO 27001 certification. Sectors served are banking and finance, telecommunications and media, retail and e-commerce, luxury, manufacturing and industry, and energy and utilities. Named clients include Proximus, Voo, RTBF, BNP Paribas, Allianz, LVMH, Société Générale, Canal+, Visa and Commerzbank. Technology partners include Microsoft, AWS, IBM, Databricks, Atlassian and UiPath. The Belgian legal entity, Collaboration Betters The World S.A (company number 0895.492.518), was registered on 5 February 2008 and has been based at Chaussée de Charleroi 112 in Saint-Gilles, Brussels since 2012. The Belgian entity reported 319.1 FTE and revenue of EUR 62.8 million for the 2025 financial year. CBTW also has Belgian offices in Antwerp and Ghent. Key people - Thuy Chau, Principal Product Owner
Stated facts & numbers
- Full name: Collaboration Betters The World S.A
- Former trading name: Positive Thinking Company
- Founded: 2008
- Headquarters: Brussels (Saint-Gilles)
- Founder & CEO: Jeremy Jacquet
- Employees: 2,500+ globally; 319.1 FTE in the Belgian entity
- Countries: 21
- Revenue (Belgian entity, 2025): EUR 62,821,541
- Belgian offices: Brussels, Antwerp, Ghent
- Customers: Proximus, Voo, RTBF, BNP Paribas, Allianz, LVMH, Société Générale, Canal+, Visa, Commerzbank
- Company number: 0895.492.518
Org chart
In the news
- 2 days. One team. Endless possibilities. Last week our team traded the daily grind for a two-day mini design sprint: tackling internal challenges, surfacing pains and gains, and rapid-prototyping solutions with AI. In cross-functional groups, ideas moved fast from sticky notes to testable proof-of-concepts in under two days.💡 We wrapped up with live demos to the team, proof that when you give talented people focused time and the right tools, great things get built fast. 🤝
- What can a single source of truth do for a logistics team? • 20% savings on driver route optimization • 25% savings thanks to improved planning and delivery • 80% reduction in time spent on report preparation and analysis For Delhaize Belgium, reporting was manual, KPI definitions within teams were inconsistent, and visibility stopped at day-to-day operations. We helped the leading Belgian retailer build a single source of truth for logistics data, connecting Databricks, Microsoft Azure, and Power BI into one reliable reporting
- 120 km of underground infrastructure. 1,000+ connected buildings. One customer portal to run it all. For Fraîcheur de Paris, that portal needed to match the scale of its network. We at CBTW partnered with Fraîcheur de Paris to redesign and rebuild its customer portal from the ground up. Thank you to everyone on the team who made this transformation happen. Key outcomes from the project: • A modern, modular architecture replacing the legacy stack • Full alignment with RGAA accessibility standards • A four-year engineering
- Atlassian Team '26 Europe lands in Amsterdam from October 6 to 8, and we'll be there! See how Atlassian Rovo, Jira, and Jira Service Management work together in practice, and talk directly with the people shaping your Atlassian roadmap. Whether you're refining ITSM processes or exploring AI-powered collaboration, you'll leave with answers from people doing the work daily. Join us to: • See live demos of Rovo, Jira, and JSM • Dive into breakout sessions on governance and capacity management • Connect with enterprise leaders and
- Saviez-vous que la qualité de votre RAG dépend de son contenu, pas de sa stack technique ? Le 1er octobre de 14h00 à 14h40, notre expert Maxime Faye reviendra sur les enseignements d'un POC dont une seule journée de développement (n8n pour l'orchestration, pgvector pour la mémoire vectorielle, Claude d'Anthropic pour la génération) a suffi à faire émerger une série de questions bien au-delà de la technologie : contenu mal structuré, absence de critères d'évaluation, périmètre mal cadré. Nous partagerons un retour d'expérience afin
- Savez-vous combien de projets IA restent bloqués au stade du POC, faute de gouvernance ? Le 30 septembre de 13h00 à 13h40, nos experts Audrey Briffod et Franklin N. reviendront sur les freins à l'adoption de l'IA en entreprise. Conformité, sécurité et accès aux données, hébergement, responsabilité et coût, des zones d'ombre qui ne sont pas liées à la technique mais plutôt à l'absence de cadre. Nous partagerons un cas d'usage afin d'ancrer chaque point de friction dans la réalité terrain et montrer comment ceux-ci peuvent être
- Atlassian Data Center s'arrête en 2029. Votre organisation a-t-elle anticipé ce tournant ? Le 1er octobre de 09h40 à 10h20, notre expert Christopher reviendra sur les principaux freins à la migration vers le cloud : questions de souveraineté et de sécurité des données, incertitude sur les coûts, crainte de perdre des customisations critiques. Cette session proposera des réponses concrètes à ces interrogations, avec un éclairage méthodologique sur la migration Cloud et le retour d'expérience de Sébastien Gachet (Retraites
- Every client conversation we have now starts with AI. Very few of them end there. Our view has not changed as the noise around it has: an AI system is only ever as good as the data it runs on. Knowing where a client’s data lives, what it actually means and where it breaks is work we have been doing inside client systems for years. The next step is to bring it together at Group scale: one AI strategy, one catalogue of proprietary offers, one governance standard, across all 21 countries. That is what we have hired for. Laurent
Alumni 2 went on to found or lead
Julien DetailleBusiness Unit Manager→Co-Founder & Managing Partner at Exsolvæ
Koen WarsonManaged Services Delivery Manager & Partner (formerly Blubird, Redcactus & PTC Solutions)→CEO at Blubyte
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