Overview
Customaite builds software that turns trade documents into customs declarations. The platform reads invoices, packing lists and transport documents, extracts and structures the data, validates and enriches it, and exports a declaration proposal into the software a customs team already uses, with a declarant reviewing and validating every file. It connects to Stream Software, Descartes eCustoms, Descartes ThymeIT, ASM Sequoia, Cargowise and Dakozy, and is sold as Customaite Lite, Pro and Enterprise. The work began in 2020 among IT consultants whose projects had stopped, and the first customer went live in Antwerp in October 2021 under the name adore4customs, supporting Transit NCTS-4 declarations. Import and export declarations followed in August 2022. Adore4Customs was the product business unit of the Leuven IT consultancy AE and took the name Customaite in March 2023. The company received its ISO 27001:2022 certificate on 17 July 2024 with zero non-conformities. During 2024 the volume of declarations processed grew fivefold, the platform shipped 50 releases, and it supported customs teams in 12 European countries. Customers include H.Essers, DB Schenker, Derry Bros, EORI (UK), Gaston Schul, Manuport Logistics and Mainfreight. In December 2025 Customaite added a product data management interface for customs master data. Christoph Neut is chief executive officer. Customaite NV was registered as a separate Belgian company on 17 June 2026, with its seat at Interleuvenlaan 74 in Heverlee, Leuven.
Stated facts & numbers
- Founded: 2021 (first customer live October 2021, as adore4customs)
- Headquarters: Interleuvenlaan 74, 3001 Heverlee, Leuven
- Legal entity: Customaite NV, enterprise number 1039.150.409, registered 17 June 2026
- Registered capital: 290,318.93 EUR
- Employees: 11-50
- CEO: Christoph Neut
- CTO: Wouter Moermans
- CCO: Wim Van Emelen
- CPO: Gregory Vandersmissen
- Origin: Product business unit of Leuven IT consultancy AE, renamed from Adore4Customs in March 2023
- Customers: H.Essers, DB Schenker, Derry Bros, EORI (UK), Gaston Schul, Manuport Logistics, Mainfreight
- Markets: 12 European countries in 2024
- Certification: ISO 27001:2022 since 17 July 2024
- Integrations: Stream Software, Descartes eCustoms, Descartes ThymeIT, ASM Sequoia, Cargowise, Dakozy
Key people
In the news
- The picture is blurry. The declarations in the demo were not. Great session yesterday with Tangens Wirtschaftsakademie: a live demo, real documents and some good questions. Thanks to everyone who joined, and to Willem Roels and Jana De Borger for running the show. Missed it? Message us and we’ll show you the sharp version. https://lnkd.in/eyGiRcQ5
- Country of origin: Yes. Every customs team has received this invoice. Most have received it this week.
- Two things I hear in AI pitches: * Fully autonomous. * 99.99% accurate. Neither is a deal-breaker. Both deserve a follow-up question: show me how, show me where, show me who's using it. Gregory and I cover four red flags in 15 minutes. Link in the comments
- 𝗙𝗲𝗮𝘁𝘂𝗿𝗲 𝗿𝗮𝗰𝗲 𝘃𝘀. 𝗳𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻: 𝗵𝗲𝗿𝗲’𝘀 𝘄𝗵𝗮𝘁’𝘀 𝗻𝗲𝘄 𝗮𝘁 𝗖𝘂𝘀𝘁𝗼𝗺𝗮𝗶𝘁𝗲 𝘁𝗵𝗶𝘀 𝗺𝗼𝗻𝘁𝗵. Our October newsletter is out. This month: a 15-minute webinar with Jana De Borger and Gregory Vandersmissen on telling a solid customs tool from a fast one, and Wim Van Emelen on the AI boardroom conversation every management team should be ready for. Plus where to meet us this autumn. 👉 Read our latest newsletter to learn more.
- 𝗥𝗲𝗱 𝗳𝗹𝗮𝗴:“Our AI runs fully autonomously.” 𝗥𝗲𝗱 𝗳𝗹𝗮𝗴: “99.99% accuracy.” There are two more. Jana De Borger and Gregory Vandersmissen cover all four, and what to ask instead. Watch the session: https://lnkd.in/ekgAWJzh #CustomsCompliance #AI
- 𝗧𝗮𝗹𝗸𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁 𝗔𝗜 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝘀 𝗶𝘀 𝗲𝗮𝘀𝘆. 𝗦𝗵𝗼𝘄𝗶𝗻𝗴 𝗶𝘁 𝗶𝘀 𝗵𝗮𝗿𝗱𝗲𝗿. So on 2 November we’re showing it. Jana De Borger and Willem Roels run a live demo of Customaite in a free webinar with TANGENS Wirtschaftsakademie GmbH. Real customs cases: research, review and validation, on screen. Plenty of time for questions, so bring the awkward ones. 📅 Monday 2 November, 11:00 to 12:30 CET 💻 Online, free, in English 🔗 https://lnkd.in/ewUnhjGG #Customs #CustomsCompliance #Zoll #TradeCompliance
- 𝗡𝗼𝘁 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝘀 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗻𝗲𝗲𝗱𝘀 𝗔𝗜. 𝗛𝗲𝗿𝗲'𝘀 𝗮𝗻 𝗵𝗼𝗻𝗲𝘀𝘁 𝘄𝗮𝘆 𝘁𝗼 𝗰𝗵𝗲𝗰𝗸. You may not need it yet if most of your volume is recurring and already automated end to end, or if customs isn't core to your business. Worth exploring if declarants are burning time on manual data structuring, spreadsheets are doing the work your systems should, deadlines are creating compliance risk, or you're losing RFQs to faster competitors. Solving a problem that doesn't exist doesn't make sense. Solving
- 𝗧𝘄𝗼 𝗺𝗼𝗿𝗲 𝘀𝗲𝗮𝘁𝘀 𝗮𝘁 𝘁𝗵𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗮𝗶𝘁𝗲 𝘁𝗮𝗯𝗹𝗲 We’re looking for two more people to help us grow. A UX Designer who turns real user research into interfaces people trust. And an SDR who loves starting the conversations that turn customs teams into Customaite customers. 📍Both roles are BeNe-based and full-time. Think you’re a fit, or know someone who is? Send your CV and story to jobs@customaite.ai. Full details on our jobs page 👇 https://lnkd.in/ehGQSRhJ
Alumni
- PAlex WautersCTO→Software Engineer at Aikido Security
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